Last Updated: June 12, 2026 Effective Date: June 12, 2026
These Terms of Service ("Terms") form a binding legal agreement between you ("you" or "User") and Seven Six Labs LLC, a Washington State limited liability company ("Seven Six Labs," "we," "us," or "our"), governing your access to and use of the LiveNori mobile application, the website at https://livenori.com, any related APIs, and any services we make available (collectively, the "Service").
READ CAREFULLY. These Terms include a MEDICAL DISCLAIMER (Section 3), a BINDING ARBITRATION CLAUSE AND CLASS-ACTION WAIVER (Section 17), a LIMITATION OF LIABILITY (Section 14), and an INDEMNIFICATION OBLIGATION (Section 15). Section 17 affects how disputes between us are resolved. You may opt out of arbitration within 30 days of first accepting these Terms by following the procedure in Section 17.8.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "you" refers to that entity.
By tapping "I Agree," creating an account, or otherwise accessing the Service, you agree to these Terms, our Privacy Notice, our End-User License Agreement (EULA), our Subscription Terms, and our Children's Privacy Notice. If you do not agree, do not use the Service.
You must be at least 18 years old, or the age of legal majority in your jurisdiction, whichever is greater. The Service is not directed to children under 13 and use by minors is prohibited. By using the Service, you represent and warrant that (a) you meet the age requirement, (b) you have not previously been suspended or removed from the Service, and (c) your use does not violate any applicable law.
To use most features, you must create an account. You agree to (a) provide accurate, current, and complete information; (b) maintain and update that information; (c) keep your credentials confidential; and (d) be solely responsible for all activity under your account. Notify us immediately at security@livenori.com of any unauthorized use. We may suspend or terminate accounts containing inaccurate information or evidence of compromise.
THE SERVICE IS NOT A MEDICAL DEVICE AND IS NOT INTENDED TO DIAGNOSE, TREAT, CURE, MITIGATE, OR PREVENT ANY DISEASE OR HEALTH CONDITION.
3.1 Informational Purpose Only. All content, AI-generated suggestions, pattern detections, charts, and information presented by the Service are provided for general informational, educational, and self-tracking purposes only and are not a substitute for professional medical advice, diagnosis, or treatment.
3.2 Always Consult a Professional. Always seek the advice of your physician, registered dietitian, mental-health professional, or other qualified healthcare provider with any questions you may have regarding a medical condition, symptoms, or before starting, stopping, or changing any diet, supplement, exercise, medication, or wellness regimen. Never disregard professional medical advice or delay seeking it because of something you read in or inferred from the Service.
3.3 No Doctor–Patient Relationship. Use of the Service does not create a physician–patient, therapist–client, dietitian–client, or any other licensed-professional relationship between you and Seven Six Labs LLC.
3.4 AI Output May Be Wrong. AI-generated insights, summaries, meal recommendations, and pattern correlations may be inaccurate, incomplete, fabricated ("hallucinated"), or misleading. They are statistical guesses, not clinical findings. Verify any actionable suggestion with a qualified professional before relying on it.
3.5 Assumption of Risk. You assume all risk for any actions you take or decline to take based on the Service. Seven Six Labs LLC is not responsible for any personal injury, illness, allergic reaction, eating disorder, mental-health consequence, or other harm of any kind that may result from your use of, or inability to use, the Service.
3.6 Eating Disorders / Mental Health. If you are in recovery from or are at risk of an eating disorder, body-image disorder, OCD, anxiety, depression, or self-harm, please consult a qualified clinician before using a food- or symptom-tracking tool. The Service is not designed for clinical use in these populations.
3.7 Emergencies. IF YOU BELIEVE YOU ARE EXPERIENCING A MEDICAL OR PSYCHIATRIC EMERGENCY, CALL 911 (or your local emergency number) IMMEDIATELY. In the United States you may also contact the 988 Suicide and Crisis Lifeline.
Subject to your compliance with these Terms, Seven Six Labs grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use one copy of the Service on a device you own or control, solely for your personal, non-commercial use. The Service is licensed, not sold. We reserve all rights not expressly granted. See our separate EULA for additional terms applicable to mobile distributions, including Apple App Store and Google Play Store specific provisions.
Certain features require a paid subscription ("LiveNori Pro" or similar). All subscription terms — pricing, billing period, free trials, auto-renewal, and cancellation — are described in our Subscription Terms, which are incorporated by reference. Subscriptions purchased through the Apple App Store or Google Play are governed by the relevant store's billing terms; refund requests for those purchases must generally be submitted to Apple or Google.
6.1 Your Content. You retain all ownership rights in any text, photos, audio, journal entries, or other content you submit to the Service ("User Content").
6.2 License to Us. You grant Seven Six Labs a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable (to our service providers) license to host, store, copy, transmit, display, and process your User Content solely as necessary to operate, maintain, secure, and improve the Service for you, to provide AI-driven features you request, to comply with law, and to enforce these Terms. We will not use your User Content for advertising, sell it, or use it to train third-party AI models for the benefit of unrelated users.
6.3 De-identified Data. We may create de-identified or aggregated data from User Content (data that cannot reasonably be linked back to you) and use it without restriction for product improvement, research, and analytics. We will not attempt to re-identify such data.
6.4 Your Responsibility. You represent that you have all necessary rights to your User Content and that it does not violate any law or third-party right.
You agree that you will not, and will not permit any third party to:
(a) use the Service for any unlawful, fraudulent, harmful, or abusive purpose; (b) impersonate any person or misrepresent your affiliation with anyone; (c) upload viruses, malware, or other harmful code; (d) attempt to gain unauthorized access to the Service, other accounts, or our infrastructure; (e) reverse-engineer, decompile, disassemble, or attempt to derive source code, except as expressly permitted by applicable law that cannot be waived; (f) scrape, harvest, or use any automated means to access or extract data from the Service, except via documented APIs under a written agreement; (g) circumvent rate limits, paywalls, geographic restrictions, or DRM; (h) resell, sublicense, rent, or otherwise commercialize the Service or any account; (i) use the Service to develop a competing product or to train any machine-learning model; (j) provide the Service to anyone under 13 or to anyone in an OFAC-sanctioned country or on a U.S. government denied-persons list; (k) interfere with or disrupt the integrity or performance of the Service; (l) violate the rights of any third party (privacy, intellectual property, publicity, defamation, etc.).
We may, but are not obligated to, monitor User Content and may remove or restrict any content or account at any time, with or without notice, for actual or suspected violations of these Terms.
The Service, including all software, design, text, graphics, logos, trademarks, the names "LiveNori" and "Seven Six Labs," and all related intellectual property, is owned by Seven Six Labs LLC or its licensors and is protected by U.S. and international copyright, trademark, patent, trade-secret, and other laws. Except for the limited license in Section 4, nothing in these Terms transfers any ownership to you.
Feedback. If you send us feedback, suggestions, or feature ideas, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without obligation to you.
If you believe content on the Service infringes your copyright, send a notice meeting the requirements of 17 U.S.C. § 512(c)(3) to dmca@livenori.com with: (i) your physical or electronic signature; (ii) identification of the copyrighted work; (iii) identification of the infringing material and its location; (iv) your contact information; (v) a statement of good-faith belief that the use is not authorized; and (vi) a statement under penalty of perjury that the information is accurate and you are authorized to act. We will respond in accordance with the DMCA, including by terminating accounts of repeat infringers.
The Service depends on third-party services (e.g., Apple, Google, Supabase, RevenueCat, Stripe, OpenAI, Anthropic, Expo). Your use of those services is governed by their own terms and privacy policies. We are not responsible for, and have no control over, third-party services. If a third-party service becomes unavailable, the corresponding Service feature may be modified or discontinued.
We may label certain features as "Beta," "Preview," "Experimental," or similar. Beta features are provided AS IS, may be unstable, may be removed at any time, and are not subject to any service-level commitments. Feedback you provide on Beta features is governed by Section 8.
We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation, except that if we permanently shut down a paid feature, we will provide a pro-rated refund of the unused, prepaid portion of your subscription fees attributable to that feature.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS", WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, COMPLETENESS, QUIET ENJOYMENT, OR ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, SEVEN SIX LABS DOES NOT WARRANT THAT (A) THE SERVICE WILL MEET YOUR REQUIREMENTS, (B) THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, (C) ANY DATA WILL BE ACCURATE, COMPLETE, OR PRESERVED, OR (D) ANY AI-GENERATED OUTPUT WILL BE ACCURATE OR FIT FOR ANY PURPOSE.
Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions the above exclusions apply to the maximum extent permitted by law.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
14.1 No Indirect Damages. SEVEN SIX LABS, ITS AFFILIATES, AND ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
14.2 Cap. IN NO EVENT SHALL THE TOTAL CUMULATIVE LIABILITY OF SEVEN SIX LABS AND ITS AFFILIATES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO SEVEN SIX LABS FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).
14.3 Health-Outcome Disclaimer. Without limiting the generality of the foregoing, Seven Six Labs is not liable for any physical injury, illness, allergic reaction, eating disorder, psychiatric harm, or death alleged to result from reliance on the Service, including AI-generated content.
14.4 Basis of the Bargain. The limitations in this Section 14 are an essential part of the bargain between you and Seven Six Labs and apply notwithstanding any failure of essential purpose of any limited remedy.
14.5 Jurisdictional Carve-Outs. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, the foregoing limitations apply to the maximum extent permitted by law. Nothing in these Terms limits any liability that cannot be limited under applicable law (including liability for fraud, gross negligence, or willful misconduct).
To the fullest extent permitted by law, you will indemnify, defend, and hold harmless Seven Six Labs LLC and its affiliates and their respective officers, directors, employees, and agents from and against any third-party claim, demand, loss, liability, damage, cost, and expense (including reasonable attorneys' fees) arising out of or relating to (a) your User Content, (b) your use or misuse of the Service, (c) your violation of these Terms, or (d) your violation of any law or third-party right. We may, at our option, assume the exclusive defense and control of any matter subject to indemnification, in which case you will cooperate with us.
These Terms apply until terminated. You may terminate at any time by deleting your account in-app or by emailing support@livenori.com. We may suspend or terminate your access at any time, with or without notice, for any reason, including suspected breach of these Terms, risk to other users, or legal compliance. On termination, your license under Section 4 ends immediately. Sections 3, 6.2, 6.3, 8, 9, 13, 14, 15, 17, and 18 survive termination.
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND SEVEN SIX LABS TO RESOLVE DISPUTES THROUGH INDIVIDUAL ARBITRATION AND LIMITS THE WAYS YOU CAN SEEK RELIEF.
17.1 Informal Resolution First. Before filing arbitration, you agree to email legal@livenori.com with a written notice describing the dispute and proposed resolution. We will attempt to resolve in good faith for 60 days.
17.2 Agreement to Arbitrate. Except as set out in Section 17.5, any dispute, claim, or controversy between you and Seven Six Labs arising out of or relating to the Service or these Terms ("Dispute") will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules (claims under US$250,000) or Comprehensive Arbitration Rules (above), available at https://www.jamsadr.com.
17.3 Arbitrator and Location. A single arbitrator will decide. The seat of arbitration is Spokane, Washington, USA. If you are an individual consumer, the arbitrator may, at your request, conduct hearings by video or telephone, or in your county of residence. Each party bears its own fees and costs except as JAMS rules or applicable law require otherwise.
17.4 Governing Law. The Federal Arbitration Act (9 U.S.C. §§ 1–16) governs the interpretation and enforcement of this Section 17. The substantive law of the State of Washington, without regard to its conflict-of-laws principles, governs all other aspects of these Terms.
17.5 Carve-Outs. Either party may bring (a) an individual action in small-claims court for any qualifying claim, and (b) an action in court for injunctive or equitable relief to protect intellectual-property rights or to prevent unauthorized access to the Service.
17.6 Class-Action Waiver. THE PARTIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims, may not preside over any form of representative proceeding, and may award only individual relief. If a court holds this clause unenforceable, the entire Section 17 (other than this sentence) is null and void as to the relevant Dispute, which will then proceed in court under Section 17.9.
17.7 Jury-Trial Waiver. TO THE EXTENT PERMITTED BY LAW, YOU AND SEVEN SIX LABS EACH WAIVE ANY RIGHT TO A JURY TRIAL.
17.8 30-Day Right to Opt Out. You may opt out of the agreement to arbitrate (Section 17.2) and the class-action waiver (Section 17.6) by sending an email to legal@livenori.com within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and including your full name, the email associated with your account, and a clear statement that you wish to opt out. Opting out has no other effect on these Terms.
17.9 Forum for Excluded Disputes. For Disputes excluded from arbitration or where Section 17 is held unenforceable, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Spokane County, Washington, USA, and waive any objection to that venue.
17.10 Statute of Limitations. Any Dispute must be filed within one (1) year after it arises, unless applicable law requires a longer period that cannot be waived.
We may modify these Terms from time to time. If we make a material change, we will provide at least 30 days' notice by email and/or prominent in-app notice before the change takes effect. If you do not agree, your sole remedy is to stop using the Service and delete your account. Continued use after the effective date of an updated version constitutes acceptance.
This appendix is a plain-language restatement of Sections 3, 13, and 14. It is provided for your convenience. Where this appendix and the numbered Sections above differ, the numbered Sections control.
The short version: LiveNori is a self-tracking and educational tool. It is not a doctor, dietitian, therapist, or medical device. Nutrition data and AI suggestions can be wrong. Do not use LiveNori to make serious health decisions without talking to a qualified healthcare professional.
A.1 LiveNori is not medical advice. It cannot diagnose, treat, cure, mitigate, or prevent any disease, allergy, or health condition, and it is not a substitute for a licensed clinician.
A.2 The data may be wrong. Food-database values, portion estimates, AI-generated insights, and goal recommendations are estimates and may be inaccurate, incomplete, or outdated. Verify anything that matters with a qualified professional or the original source (such as a food label).
A.3 Allergies. Do not rely on LiveNori to determine whether a food is safe for you. Always read the actual product label and consult a board-certified allergist when in doubt.
A.4 Eating disorders and mental health. Tracking food intake is not appropriate for everyone. If you have a current or past eating disorder, or if tracking makes you feel anxious, obsessive, or preoccupied with body image, please stop using LiveNori and talk to a qualified mental-health professional. In the U.S., the 988 Suicide and Crisis Lifeline (call or text 988) and the NEDA helpline (1-800-931-2237) are available.
A.5 Special populations. LiveNori is intended for healthy adults age 18+. It has not been designed or validated for pregnant or nursing individuals, children, or people with diabetes, kidney disease, heart failure, post-bariatric needs, weight-loss-medication regimens, or other conditions that require medically supervised diets. Consult your clinician before relying on the Service.
A.6 AI features. AI output is generated by statistical models and is not reviewed by a clinician before being shown to you. AI can hallucinate ingredients, misidentify foods, and confidently give incorrect numbers. Verify any AI suggestion before acting on it. Do not use AI suggestions to make medication, supplement, or treatment decisions.
A.7 Emergencies. If you believe you are experiencing a medical or psychiatric emergency, call 911 (or your local emergency number) immediately. Do not use LiveNori as a substitute for emergency services.
A.8 Assumption of risk. By using LiveNori you acknowledge the limitations above and assume all risk for any actions you take or do not take based on the Service. Seven Six Labs LLC is not responsible for any physical injury, illness, allergic reaction, eating-disorder relapse, psychiatric harm, or other adverse health outcome alleged to result from your use of, or inability to use, the Service.
Seven Six Labs LLC Spokane, Washington, USA support@livenori.com · legal@livenori.com · privacy@livenori.com · dmca@livenori.com