Last Updated: June 12, 2026 Effective Date: June 12, 2026
Operated by: Seven Six Labs LLC ("Seven Six Labs," "we," "us," or "our"), a Washington State Limited Liability Company. Product: LiveNori — a personal food, symptom, and wellness tracking application and related websites and services (collectively, the "Service"). Website: https://livenori.com Privacy Contact: privacy@livenori.com Mailing Address: Seven Six Labs LLC, Spokane, Washington, USA
Plain-English summary (not a substitute for the full notice): We are a tiny Washington-based company that makes a wellness journaling app. You log food, symptoms, mood, sleep, and other lifestyle data; we store it securely so you can analyze your own patterns. We do not sell your data, ever. We share your data only with the small set of vendors needed to run the app (such as our hosting provider and our payment processor) and only when legally required. You can ask us to export or delete your data at any time. The app is not a medical device, not intended for children under 13, and not a substitute for professional medical advice.
This Privacy Notice describes how Seven Six Labs LLC collects, uses, discloses, retains, and protects information when you (a) install, access, or use the LiveNori mobile or web application; (b) visit https://livenori.com or any subdomain; (c) communicate with us by email or in-app messaging; or (d) interact with our marketing or support channels.
By creating an account or using the Service, you acknowledge you have read this Privacy Notice. Where required by law (including the EU/UK GDPR and the Washington My Health My Data Act), we will request your separate, affirmative, opt-in consent before processing your "Sensitive Personal Information" or "Consumer Health Data" (defined below). If you do not agree, do not use the Service.
This Privacy Notice supplements, but does not replace, our Terms of Service, End-User License Agreement, Subscription Terms, and Children's Privacy Notice (COPPA).
We do not collect: precise GPS location, contacts, microphone audio (other than voice notes you actively record), SMS, browsing history outside our app, biometric identifiers (face/fingerprint templates), advertising identifiers, or social-graph data.
We obtain information directly from you, automatically from your device, and from the limited third-party service providers listed in Section 6. We do not purchase personal information from data brokers.
| Purpose | Examples | Legal Basis (GDPR) |
|---|---|---|
| Provide the Service | Display your logs, generate insights, sync data across devices | Performance of contract |
| Process Sensitive / Consumer Health Data | Analyze your food–symptom patterns, generate AI summaries | Explicit opt-in consent (GDPR Art. 9(2)(a); WA MHMD Act; CCPA Sensitive PI) |
| Subscriptions & Payments | Validate entitlements via RevenueCat / Apple / Google / Stripe | Performance of contract; legal obligation |
| Service emails | Account confirmation, security alerts, billing receipts | Performance of contract; legal obligation |
| Optional marketing emails | Product updates, tips (opt-in only) | Consent (revocable any time) |
| Improve the Service | Bug fixing, performance monitoring, aggregate analytics | Legitimate interest; consent where required |
| AI features | Generate meal recommendations, surface pattern insights, summarize entries | Explicit opt-in consent; performance of contract |
| Fraud, security, and legal | Prevent abuse, enforce Terms, comply with subpoenas | Legitimate interest; legal obligation |
| Anonymized research | Trend research using fully de-identified, aggregated data only | Legitimate interest (you may opt out) |
We will never use your Consumer Health Data for advertising, profile selling, or any purpose beyond what is described in this Notice without obtaining a new, separate consent.
The Service may use artificial-intelligence and machine-learning models — including third-party large language models (e.g., OpenAI, Anthropic) — to:
Important caveats:
We use the following vendors, each contractually bound to confidentiality and data-protection obligations (Standard Contractual Clauses where required):
| Vendor | Purpose | Data Categories | Location |
|---|---|---|---|
| Supabase, Inc. | Database, authentication, file storage | All account & health data | United States |
| Apple, Inc. | App distribution, in-app purchases, push notifications, optional Sign in with Apple | Account ID, purchase tokens | United States |
| Google LLC | App distribution and in-app purchases (Android) | Account ID, purchase tokens | United States |
| RevenueCat, Inc. | Subscription management & entitlement | Subscription metadata, anonymous app user ID | United States |
| Stripe, Inc. | Web payment processing (where applicable) | Tokenized payment metadata | United States |
| OpenAI, L.L.C. and/or Anthropic, PBC | AI model inference for insights & summaries | The minimum log content required to fulfill the request, with identifiers stripped | United States |
| Expo (650 Industries, Inc.) | Mobile app build, OTA updates, crash reporting | Device & crash diagnostics | United States |
| Sentry / PostHog (or equivalent) | Error monitoring & product analytics | Pseudonymous event data, no health-log contents | United States / EU |
| Resend / Postmark / SendGrid (transactional email) | Account & billing emails | Email address, message content | United States |
| Cloudflare, Inc. | DNS, CDN, DDoS protection | IP address, request metadata | Global edge |
We update this list as our stack evolves; the version on this page is authoritative.
We disclose personal information only:
Because Seven Six Labs LLC is a Washington company and the Service collects "consumer health data" as defined by the Washington My Health My Data Act ("MHMD"), we provide the following consumer-health-data-specific disclosures:
If you are a California resident:
If you are in the EEA, UK, or Switzerland:
Residents of Colorado (CPA), Connecticut (CTDPA), Virginia (VCDPA), Utah (UCPA), Texas (TDPSA), Oregon (OCPA), Montana (MCDPA), Delaware (DPDPA), Iowa, New Jersey, New Hampshire, Tennessee, Indiana, Minnesota, Maryland, and other states with comprehensive privacy laws have substantially the same access / correction / deletion / portability / opt-out rights described above. Submit requests to privacy@livenori.com. We will not discriminate against you for exercising any right.
The Service is not directed to, and we do not knowingly collect personal information from, children under the age of 13. Eligible users must be at least 18 years old (or the age of majority in their jurisdiction). If you believe a child has provided us with personal information, please email privacy@livenori.com and we will promptly delete it. See our dedicated Children's Privacy Notice for our COPPA-compliance procedures and parental-rights workflow.
For users between the relevant minimum age and the age of majority in jurisdictions that allow such use with parental consent (we currently do not), additional restrictions apply; we do not currently support that use case and will reject such accounts on detection.
Seven Six Labs LLC is not a "covered entity" or "business associate" under the U.S. Health Insurance Portability and Accountability Act ("HIPAA"). The Service is a consumer wellness tool, not a health-care provider, health plan, or clearinghouse. The data you provide is not Protected Health Information ("PHI") as that term is defined under HIPAA. If you input data that originated from a HIPAA-covered relationship (e.g., copying a lab result into your journal), that data loses its HIPAA protections once stored on the Service and is governed solely by this Privacy Notice.
| Data | Retention period |
|---|---|
| Active account data | Until you delete your account |
| After account deletion | Soft-deleted within 24 hours; permanently purged from primary databases within 30 days; purged from encrypted backups within 90 days |
| Billing records | 7 years (tax & accounting obligations) |
| Anonymized analytics | Indefinite (no longer linkable to you) |
| Server logs | 30 days, then aggregated or deleted |
| Crash diagnostics | 90 days |
| Support emails | 3 years from last contact |
You can delete your account at any time from in-app Settings → Account → Delete Account or by emailing privacy@livenori.com.
We implement administrative, technical, and physical safeguards designed to protect personal information, including:
No system is 100% secure. If we become aware of a security incident affecting your personal information, we will notify you and applicable regulators within the timeframes required by law (e.g., GDPR Art. 33: 72 hours; state breach-notification statutes: typically without unreasonable delay and within statutory deadlines).
We are headquartered in the United States and our service providers operate globally. By using the Service from outside the United States, you understand that your data will be transferred to and processed in the United States and other countries that may have data-protection laws different from those of your country. We use lawful transfer mechanisms as described in Section 11.
Our Service does not currently respond to "Do Not Track" headers because there is no industry-wide standard. We do honor recognized Global Privacy Control (GPC) signals on https://livenori.com as an opt-out of "sale" or "sharing" (even though we do neither).
The Service may contain links to or embed content from third-party websites (e.g., a recipe blog). Their privacy practices are governed by their own notices, not this one. We are not responsible for those practices.
We may update this Privacy Notice from time to time. If we make material changes — such as expanding the categories of data we collect, expanding the third parties with whom we share data, or changing the legal bases for processing Consumer Health Data — we will:
Continued use of the Service after the effective date of an update constitutes acceptance of the updated Notice (except for changes that legally require fresh opt-in consent, which will not take effect for you until you provide that consent).
Email: privacy@livenori.com General support: support@livenori.com Mail: Seven Six Labs LLC, Spokane, Washington, USA
For unresolved privacy concerns, you may also contact your local data-protection authority or the Washington State Attorney General.
Seven Six Labs LLC and the LiveNori name and logo are trademarks of Seven Six Labs LLC. All rights reserved.